Did you just buy health insurance through Healthcare.gov or directly through a health plan? If so, we would love to have you participate in our 15 minute online research questionnaire. This research study will help us advocate for consumers like you, as we work with health plans across the U.S. and the government to implement cost efficient plans that you can actually use.

We're looking for individuals who have purchased health insurance for 2017. Here's what’s required to be eligible for the research study:

- You bought insurance through your state exchange, Healthcare.gov, through a broker, or directly through a health plan like Oscar or Kaiser.
- You don't receive your health insurance through an employer.
- You currently have this health insurance active.
- You are not on Medicaid, Medicare or VA health insurance.

After you've completed the survey, our team will review your responses and get back to you within 48 hours. If there are no additional questions, you will be compensated for your time via Paypal, Amazon Gift Card, or any other format you choose.

We really appreciate your insight into the pain points that people experience buying and using insurance as it will help us better our services to you. Thank you for helping us make Health Insurance more human - you are awesome! ❤
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About You

The information you provide will remain confidential and can not be used to identify you.
 
When is your birthday? *

 
What is your gender? *



 
What is your yearly income? *


 
What is your profession? *

 
What is your zip code? *

 
What is your current employment status? *


 
What is your first and last name? *

 
What is the best phone number to reach you? 555-555-5555 *

 
Which apps do you use the most? Choose up to 3.


 
Did you get your insurance through an employer? *

     
 
Where did you buy your health insurance? *


 
Had you heard of Impact Health before today? *



 
Who is covered under your plan? *


 
Where do most people shop for health insurance? *

Tell us as many places or brands/websites that you can think of.
 
How did you shop for your health insurance?
Tell us what steps you took to buy your health insurance. *

 
Pretend you are conducting a Google search to buy health insurance. What would you search for? *

 
What do you most and least like about buying health insurance? What feelings and thoughts come to mind? *

Please take your time in answering as thoughtfully as you can.
 
What is the main reason you purchased health insurance directly? *


 
Which of the following would influence your decision the most when buying health insurance? *





 
How important is it to keep your doctors when buying health insurance? *

 
How much time do you spend looking for doctors that are covered? *


 
How would you rate your current health insurance? *






 
Have you ever used a broker to buy health insurance? *

     
 
What are your feelings about health insurance brokers? *


 
Have you ever received "surprise" bills when using your health insurance? *

     
 
A healthcare concierge helps consumers with all things health insurance. It's a personal service to simplify buying and using health insurance.

 
Which of the following would influence your decision to sign up to a healthcare concierge service: *


 
Who would you choose to help you with your health insurance? *


 
How much time did you spend researching and buying health insurance? *


 
About your current health insurance

 
Did you buy your health insurance through an exchange or marketplace? *

     
 
What is the name of the health insurance you have? *

 
How much is your monthly premium? *

 
How would you like to validate your current health insurance? *

As part of our research study, we need to validate that you meet our requirements to participate. We will never share or sell your information to any third party entities.  We follow secured HIPAA compliance with all consumer information.

 
Upload a picture of your health insurance card for verification. Please be sure that all information is visible and clear. *

 
Text a picture of your health insurance card to us at (323) 284-7705. Please be sure the picture captures your entire card, with all information visible.

Once you've texted it, click continue.

Rest assured this is a secured line, and we follow all HIPAA compliance.
 
We'd love to pay you for your valuable input and time.

 
How would you prefer to be paid? *



 
Where should we mail the check to? *

 
We appreciate all of your input. In order for your survey to be included with our research study, please accept that the information you have provided is valid and true. *

Acceptance serves as electronic signature on your behalf.
     
 
Would you like to join our healthcare concierge service? This allows our member experience team to better support you by advocating for you on your behalf with things such as:
- helping you find a doctor that is covered by your insurance,
- helping you find lowest cost prescriptions,
- texting, chatting or calling us with anything you need healthcare experts to help answer.
 
There is no cost to you, ever.

*

     
 
Would you like to join our advocate program? You get $25 for every qualified referral and each qualified candidate will also receive $25. There is no limit to how many referrals you can submit. *


 
We'd like to thank you for your interest in our health insurance research study. At this time, we are looking for participants who did not receive health insurance through their employer. 

The bad news – unfortunately, you didn’t qualify for our research study.

The good news – you can still earn some money by joining our advocate program. You make $25 for every qualified referral and each qualified candidate will also receive $25. No limit to how many referrals you can submit.

Would you like to join? *


 
We'd like to thank you for your interest in our health insurance research study. At this time, we are looking for participants who did not receive health insurance through Medicare or Medicaid. 

The bad news – unfortunately, you didn’t qualify for our research study.

The good news – you can still earn some money by joining our advocate program. You make $25 for every qualified referral and each qualified candidate will also receive $25. No limit to how many referrals you can submit.

Would you like to join? *


We'd like to thank you for taking the time to participate in our Research Study. Your honest feedback will help make Health Insurance more simple and transparent for everyone.

While our team is taking a look at your responses, we’d love to include you in our referral program! Share your unique link with friends and receive $25 for each person you refer that successfully completes our Research Study. There is no limit on referrals.

Keep an eye out! You will receive an email shortly with your unique link to share so you can start referring others to the Research Study.

Thank You!
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Thank You!
again
We'd like to thank you for taking the time to participate in our Research Study. As it turns out, we are not currently seeking input from those who receive insurance through their employer.

However, we’d love to include you in our referral program! Share your unique link with friends and receive $25 for each person you refer that successfully completes our Research Study. There is no limit on referrals.

Keep an eye out! You will receive an email shortly with your unique link to share so you can start referring others to the Research Study.
Exit
We'd like to thank you for taking the time to participate in our Research Study. As it turns out, we are not currently seeking input from those who receive insurance through Medicare or Medicaid.

However, we’d love to include you in our referral program! Share your unique link with friends and receive $25 for each person you refer that successfully completes our Research Study. There is no limit on referrals.

Keep an eye out! You will receive an email shortly with your unique link to share so you can start referring others to the Research Study.
Exit